Job Description
PrideStaff has an immediate opportunity to join our growing client's company. We are currently seeking 2 full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialist in Tracy, CA. These individuals will be responsible for the following:
Job Responsibilities:
· Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
· Contact patients when credit card payments are declined.
· Follow up with refund requests.
· Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed.
· Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
· Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
· Document all patient complaints/disputes and for...
Job Responsibilities:
· Contact patients/guarantors to secure payment for services provided based on an aging report with balances.
· Contact patients when credit card payments are declined.
· Follow up with refund requests.
· Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed.
· Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated.
· Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented.
· Document all patient complaints/disputes and for...
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