Collections Specialist - Temporary

At Intugo, we partner with international companies by providing administrative and operational support that helps them grow while creating quality employment opportunities in our community. We are currently seeking a Collections Specialist I to join a U.S.-based Accounting & Finance team on a 6-month temporary contract. In this role, you will be responsible for managing customer accounts, processing collections, applying payments, resolving billing discrepancies, and maintaining accurate financial records while providing excellent customer service.

Key Responsibilities

• Process collections and cash application transactions accurately and on time.
• Contact customers to collect outstanding balances and follow up on overdue accounts.
• Prepare balance summary reports and reconcile customer accounts.
• Review account notes and maintain accurate customer records.
• Investigate and resolve billing discrepancies, unapplied payments...