Job Description
Description We are looking for a Collections Specialist to provide Contract support for an accounts receivable portfolio in Tampa, Florida. This role focuses on engaging customers with outstanding balances, securing payments, and establishing practical repayment arrangements that help reduce aged receivables. The position will work with a sizable customer base and use NetSuite SuiteBilling to document activity, assess account status, and support informed decisions on next steps for unresolved balances.
Responsibilities:
• Manage an assigned group of customer accounts with outstanding receivable balances and carry out consistent follow-up to drive payment resolution.
• Contact customers by phone and other appropriate channels to discuss delinquent invoices, confirm account details, and obtain payment commitments.
• Set up structured payment arrangements when full settlement is not immediately possible, balancing customer circumstances with collection goals.
• Record...
Responsibilities:
• Manage an assigned group of customer accounts with outstanding receivable balances and carry out consistent follow-up to drive payment resolution.
• Contact customers by phone and other appropriate channels to discuss delinquent invoices, confirm account details, and obtain payment commitments.
• Set up structured payment arrangements when full settlement is not immediately possible, balancing customer circumstances with collection goals.
• Record...
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