Collections Specialist

Collections SpecialistLocation: San Jose, Costa Rica*English and Spanish is required for this role*We are seeking a detail-oriented and proactive Collections Specialist to manage overdue accounts and ensure timely payments from customers. This role is essential in maintaining healthy cash flow, minimizing bad debts, and supporting the company’s financial stability. The ideal candidate will possess strong communication and negotiation skills, with the ability to maintain positive client relationships while effectively recovering outstanding balances. Responsibilities:Monitor customer accounts to identify outstanding and overdue balances.Manage a portfolio of accounts to ensure timely and consistent collections.Analyze historical payment data to identify trends and potential risks.Perform account reconciliations and resolve discrepancies.Maintain accurate records of account status and collection activities.Contact clients via phone, email, and written correspondence regarding overdue pay...