Collections Specialist

Job Description

The role serves as the key connection between sales, finance, and our customers in managing accounts receivable. By handling collections, reconciling accounts, and ensuring timely payments, the person plays a crucial role in maintaining strong cash flow and supporting the company's financial health.

KEY RESPONSIBILITIES 
You will: 

• Ensure payments are collected within the agreed credit terms.
• Prepare billing documents, including invoices, billing packages, counter receipts, and statements of account.
• Process payments and update all related collection and AR records.
• Reconcile AR balances against customer records to ensure accuracy.
• Generate aging reports, financial summaries, and balance sheet reconciliations.
• Verify, record, and track all customer payments.
• Review all billing documents for accuracy, completeness, and validity.
• Address unbilled items and issue invoic...