Job Description

Job Summary/Company:
Sparks Group has teamed with several prominent and successful companies in the Metro DC area to identify B2B Collections Specialist for contract, contract-to-hire and direct hire opportunities.

Responsibilities:
  • Notify customers of delinquent accounts by telephone, email and/or mail
  • Make regularly scheduled collection calls to provide customers with account balance information and ensure promises-to-pay are met
  • Review billing discrepancies including over-payments and short payments and resolve in a timely manner by requesting a credit memo or issuing a refund
  • Prepare small-balance write-offs according to company policies and procedures
  • Recognition of significant credit risks and escalation of these matters are critical to sales and senior management when necessary
  • Provide weekly and monthly reporting to sales department and direct supervisor on customer accounts
  • Establish and main...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Sparks Group today.

    Submit Application