Job Description

Job Title: Collections Specialist
Job Description
The Collections Specialist manages a portfolio of business-to-business accounts, driving effective collection efforts on outstanding balances while maintaining strong, trust-based customer relationships. This role combines analytical review of aging reports and account exposure with a consultative, relationship-focused approach to resolving payment issues, supporting overall cash flow objectives, and contributing to the success of the broader finance and accounting organization.
Responsibilities

+ Manage a portfolio of business-to-business accounts and lead collection efforts on outstanding balances to support timely cash flow.

+ Communicate directly with customers regarding payment status, cash flow challenges, and account resolution using a consultative and relationship-based approach.

+ Review aging reports, account holds, and collection priorities regularly to ensure prompt resolution of past-due ...

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