Job Description
Description We are looking for a Collections Specialist to join a team in Columbus, Ohio in a contract-to-permanent capacity. This position focuses on commercial collections and accounts receivable activities, with an emphasis on maintaining strong customer relationships while improving payment performance. The ideal candidate will be comfortable managing communications, applying incoming payments, and partnering with internal teams to support timely account resolution.
Responsibilities:
• Manage business-to-business collection efforts by contacting customers regarding outstanding balances and following through on payment commitments.
• Post incoming cash receipts accurately and apply payments to the appropriate customer accounts.
• Respond to customer inquiries related to account status, invoices, and payment activity in a thorough and timely manner.
• Partner with the sales team to address account issues, resolve disputes, and support collection strategies.
• ...
Responsibilities:
• Manage business-to-business collection efforts by contacting customers regarding outstanding balances and following through on payment commitments.
• Post incoming cash receipts accurately and apply payments to the appropriate customer accounts.
• Respond to customer inquiries related to account status, invoices, and payment activity in a thorough and timely manner.
• Partner with the sales team to address account issues, resolve disputes, and support collection strategies.
• ...
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