Collections Specialist

Collections Specialist Agent

We are seeking a motivated and detail-oriented Collections Specialist to join our team. This role is ideal for a junior-level professional or someone with at least one year of relevant experience who is eager to learn, grow, and contribute in a collaborative team environment. Prior experience in medical and/or legal collections is strongly preferred.

The Collections Specialist will be responsible for communicating with clients, payers, and legal representatives to support timely and accurate account resolution.

Key Responsibilities

• Make outbound and inbound phone calls related to outstanding balances
• Communicate professionally with law firms, attorneys, and internal teams
• Follow up on accounts to obtain payment updates or required documentation
• Document all interactions accurately and in a timely manner
• Maintain professionalism and compliance during all collection activities
• Co...