Collections Specialist

Job Title:
Collections Specialist (Onsite)

Location:
Barranquilla, Colombia

Job Type:
Full-Time | Onsite

Industry:
Transportation & Logistics

About the Role:

We are seeking a proactive Collections Specialist to manage accounts receivable and support cash flow within a logistics environment. This role focuses on monitoring overdue accounts, communicating with customers, resolving billing disputes, and coordinating internally to ensure timely and accurate payment collection.

Key Responsibilities:

• Accounts Receivable Monitoring: Review aging reports to identify overdue balances, track payment trends, and prioritize collection efforts based on risk and exposure.
• Customer Communication: Contact customers via phone and email to follow up on unpaid invoices, send payment reminders, and resolve outstanding balances.
• Dispute Resolution: Investigate and respond to billing disputes related to freight charges, d...