Collections Specialist

Department: Operations | Classification: Full-Time | Location: Remote / Atlanta, GA | Effective: May 2026

Reports To: Operations Manager | Bonus Plan: Eligible | Benefits: Eligible

Microf is a subprime lease-to-own lender specializing in HVAC and other home improvement solutions, working with contractors across the country. We offer financing solutions to consumers and partner closely with contractors to ensure access to critical systems.

Purpose

The Collections Specialist is responsible for serving the customer base for Microf by providing outstanding customer service on both incoming and outbound calls. The ideal candidate has a strong customer service orientation, assists customers with inquiries and requests, and ensures a positive experience. This role successfully manages monthly renewals of customer accounts by securing payment arrangements and maintaining accurate acc...