Collections Senior Supervisor

Are you passionate about driving cash performance and leading high-impact teams? This is your opportunity to take ownership of collections operations, optimize working capital, and play a key role in financial performance within a global environment.

About the Role

As a Collections Senior Supervisor, you will lead and oversee end-to-end collections operations, ensuring timely recovery of accounts receivable while minimizing credit risk. You will partner closely with Sales, Finance, and Customer Service to drive cash flow performance, resolve disputes, and continuously improve OTC processes. Reporting to the OTC CX Senior Manager, this role is critical in delivering financial targets and strengthening internal controls.

What You’ll Do

• Lead daily collections operations to ensure timely cash recovery
• Manage and prioritize customer portfolios based on risk and aging
• Drive DSO reduction and improve cash flow performan...