Job Description
Job Summary
We are looking for a Collections Agent (B2B) to manage a portfolio of business customers through proactive calls and email communication. The successful candidate will be responsible for collecting outstanding payments, resolving account discrepancies, and ensuring timely follow-up on delinquent accounts. This role is ideal for someone with strong communication skills, attention to detail, and experience in B2B collections or accounts receivable.
Key Responsibilities
· Contact B2B clients via phone and email to follow up on outstanding payments.
· Monitor assigned accounts for delays or irregularities and take appropriate collection actions.
· Perform account reconciliations and resolve billing or payment discrepancies.
· Evaluate accounts for potential charge-offs according to client policies and procedures.
· Maintain accurate and up-to-date records of collection efforts, payment commitments, and customer interactions.
· Collaborate with internal t...
We are looking for a Collections Agent (B2B) to manage a portfolio of business customers through proactive calls and email communication. The successful candidate will be responsible for collecting outstanding payments, resolving account discrepancies, and ensuring timely follow-up on delinquent accounts. This role is ideal for someone with strong communication skills, attention to detail, and experience in B2B collections or accounts receivable.
Key Responsibilities
· Contact B2B clients via phone and email to follow up on outstanding payments.
· Monitor assigned accounts for delays or irregularities and take appropriate collection actions.
· Perform account reconciliations and resolve billing or payment discrepancies.
· Evaluate accounts for potential charge-offs according to client policies and procedures.
· Maintain accurate and up-to-date records of collection efforts, payment commitments, and customer interactions.
· Collaborate with internal t...
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