Collections Representative

Description

Responsible for daily contact of past due MCU relationships, with a focus on problem resolution, minimizing 
losses and maximizing relationships for Marine Credit Union. CDRs must ensure a high level of service to 
our members and adhere to strict compliance with Federal and State laws and regulations relating to credit 
and collections. 
Duties and Responsibilities:
• Contact daily assigned collection routes and continue until worked to completing.
• Document relationships and problem resolutions using the quality collection principles.
• Develop and implements strategies to fully resolve past due balances.
• Research and skip trace of past due members to make contact.
• Strict adherence to all regulatory and legal compliance with Federal and State credit and collection laws.
• Identify delinquent accounts and establish priorities for taking action to repossess, foreclose, and take 
possession of collatera...