Job Description
**County Waste** is looking for an experienced **Collections Representative** for our **Clifton Park, NY** location.
**Job duties and responsibilities:**
+ Strong knowledge and understanding of collections and billing transactions and processes.
+ Must possess strong written and verbal communication skills with the ability to articulate challenges and professionally present actions and solutions, along with excellent customer service skills.
+ Reconciles and applies customer payments posted on account.
+ Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion. Ability to prepare accounts status reports in a regular basis .
+ Research customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.
+ Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to...
**Job duties and responsibilities:**
+ Strong knowledge and understanding of collections and billing transactions and processes.
+ Must possess strong written and verbal communication skills with the ability to articulate challenges and professionally present actions and solutions, along with excellent customer service skills.
+ Reconciles and applies customer payments posted on account.
+ Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion. Ability to prepare accounts status reports in a regular basis .
+ Research customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.
+ Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to...
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