Job Description
Job Title: Collections RepresentativeJob Description
The Collections Representative manages a high-value accounts receivable portfolio, focusing on reducing outstanding balances through proactive outreach, thorough investigation, and accurate documentation. This role involves working aging reports, contacting customers about unpaid or late invoices, and collaborating with internal teams to resolve issues efficiently while maintaining a professional and customer-focused approach in a remote work environment.
Responsibilities
+ Review and work from an aging accounts receivable report for a portfolio of approximately $10 million to identify outstanding balances and priority accounts.
+ Conduct high-volume outbound calls and follow-ups with customers and vendors to understand why invoices remain unpaid and to confirm payment status and timelines.
+ Collect payments when possible and ensure proper escalation and documentation when immediate collection is not...
The Collections Representative manages a high-value accounts receivable portfolio, focusing on reducing outstanding balances through proactive outreach, thorough investigation, and accurate documentation. This role involves working aging reports, contacting customers about unpaid or late invoices, and collaborating with internal teams to resolve issues efficiently while maintaining a professional and customer-focused approach in a remote work environment.
Responsibilities
+ Review and work from an aging accounts receivable report for a portfolio of approximately $10 million to identify outstanding balances and priority accounts.
+ Conduct high-volume outbound calls and follow-ups with customers and vendors to understand why invoices remain unpaid and to confirm payment status and timelines.
+ Collect payments when possible and ensure proper escalation and documentation when immediate collection is not...
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