Collections Representative

Overview

We are seeking a Collections Call Representative with experience handling and resolving outstanding accounts for residential and commercial clients.

Job Requirements

Technical Knowledge & Skills Required

• Advanced English Knowledge.
• Strong background in collections: verifiable experience in collections or a related field.
• Knowledge of collection software tools: such as Excel, CRM, Google Sheets, and specialized collections software.
• Ability to perform: effective and professional collection calls to clients.
• Prepare reports: from supplied data and documentation.
• Provide timely updates: for collection status and workload.
• Experience and proficiency: in handling collections and using various communication tools is required.

Soft Skills Required

• Professionalism: professional attitude and ethical behavior.
• Communication: solid writte...