Collections: OTC: B2B/B2C

Outpace Consulting Services is seeking a dedicated professional for a Collections role within the Order to Cash (OTC) process for a leading ITES company. This position is crucial for managing accounts receivable and ensuring the timely collection of payments from both businesses (B2B) and individual consumers (B2C). You'll be responsible for strategically approaching collections, engaging with customers through various channels, and consistently meeting collection targets while upholding high service quality.

Key Responsibilities:

• Account Management & Strategy: Review allocated accounts, analyze customer financial data, and prepare detailed spreadsheet statements to strategize effective collection approaches.
• Customer Engagement: Contact customers through various mediums, including phone calls and emails, to facilitate payment collection.
• Tar...