Job Description

About BDO


BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Collections Officer performs collection calls to negotiate for payments from clients to ensure total delinquency rate are sustained at a satisfactory level by meeting the Key Performance Indicators (KPIs) targets through effective execution of collections strategies.

Key Responsibilities

  • Perform collection calls to negotiate for full or partial settlements from clients to make past due accounts current and to avoid possible transfer of such accounts to a higher delinquency level/bucket within acceptable customer satisfaction level

  • Monitor and ensure timely completion of assign...

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