Job Description

Collections Officer - Secured & Unsecured Loans

Adelaide | Permanent, Full-Time


About the Role

An exciting opportunity has arisen for an experienced Collections Officer to join a reputable and growing non-bank lender as part of their Adelaid based team. In this role, you will manage overdue customer accounts, ensuring prompt payments for our secured and unsecured loan portfolios.

You will be part of a collaborative, high-performance team, where internal development opportunities and team celebrations help foster a supportive and dynamic work environment.

Role & Responsibilities:

Your role will be essential in overseeing collection activities, aiming to maximise recoveries while providing exceptional customer service.

  • Assess customers' financial situations and find practical solutions that help bring accounts back into good standing.
  • Develop tailored payment plans, negotiate debt agreements...

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