Collections manager- field collections/ domestic market

Title: AR Collections Specialist- Field Collections/ Domestic market
Location: Gurgaon
Work format: Full time work from office
Experience: 9-15 Years
Core Competencies Required
Accounts receivable and collections management
Customer success and service management
Revenue collection, retention, and upselling
DSO control and billing follow-up
Enterprise and SME collections
Complaint management and SLA resolution
Channel partner and agency coordination
Team leadership and performance management
MIS reporting, dashboards, and process compliance
Responsibilities:
Ensure timely collections and bill submission to maintain DSO
Responsible for revenue collection, retention, and revenue upselling
Allocate data to team members and designed strategies to meet daily, weekly, and monthly targets
Handle total collection processes with backend support activity
Leverage customer relationships to support billing and collection for faster payment c...