Collections Executive

Essential Functions:
- Posts customer payments by recording cash, checks, and credit card transactions.
- Posts revenues by verifying and entering transactions from lock box and local deposits.
- Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
- Resolves valid or authorized deductions by entering adjusting entries.
- Issues Credit memos where applicable.
- Resolves collections by examining customer payment plans, payment history; ensures that Accounts Receivable Collections Procedure is adhered to.
- Answers customer inquiries.
- Prepares reports on receivables, including past due reports.
- Continuous follow up with past due customer balances.
- Issues customer statements on a monthly basis.
- Works closely with Sales Representatives regarding customer account balances.
- Utilizes the sales reporting tool (CRM) to extract data and import into NetSuite...