Job Description

We are seeking a Collections Clerk, someone who thrives in a target -driven environment, values accuracy, and is committed to delivering professional and empathetic customer service.

As a Collections Clerk, you will play a critical role in managing arrears and ensuring the recovery of outstanding fees while maintaining excellent relationships with students and clients. You will be responsible for achieving collection targets, negotiating payment arrangements, resolving queries, and ensuring accurate record keeping.

This role is an exciting opportunity for someone who is detail -oriented, resilient under pressure, and eager to make a direct impact on the financial wellbeing of our institution.



Requirements

Key Responsibilities

  • Achieve set monthly and annual collection targets.
  • Manage arrears collection and ensure correct allocation of receipts.
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