Collections & Claims Specialist KSA

JOB PURPOSE


This role exists to ensure operational excellence in the end-to-end cash collection and claims management cycle. Corresponding with customers to close open invoices, settle claims, resolve disputes, and reconcile balances. Coordinating with colleagues in logistics and sales for open actions and to highlight risks or manage bad debts.. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.


KEY RESPONSIBILITIES

• Accurate and timely claims analysis and settlement with customers
• Ensure compliant and reconciled customer accounts
• Managing open items and aged balances to tackle disputes or risks to collection
• Cross-functional interactions with sales and logistics teams
• Monthly meeting with the cash & claims team and leadership to update on open actions, opportunities, or risks
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