Job Description
Join Ritchie Brothers as a Collections Account Manager, focused on managing collections and ensuring effective account resolutions. This hybrid position requires strong communication and problem-solving skills.
In this role, you will handle collections for commercial accounts and minor consumer debts. With 5 years of experience, you will identify process improvements, control negotiation with clients, and significantly reduce collapse rates while providing management with actionable insights on work queue results.
Key Responsibilities:
• Execute early-stage collections for majority commercial accounts
• Prioritize accounts for effective team collaboration
• Recommend solutions for identified process gaps
• Present collection strategies for early defaults
• Track results and report using Excel and qualitative measures
Requirements:
• 5 years in collections experience from financial sectors
• Must speak professional-level French fluently
• Initiative in r...
In this role, you will handle collections for commercial accounts and minor consumer debts. With 5 years of experience, you will identify process improvements, control negotiation with clients, and significantly reduce collapse rates while providing management with actionable insights on work queue results.
Key Responsibilities:
• Execute early-stage collections for majority commercial accounts
• Prioritize accounts for effective team collaboration
• Recommend solutions for identified process gaps
• Present collection strategies for early defaults
• Track results and report using Excel and qualitative measures
Requirements:
• 5 years in collections experience from financial sectors
• Must speak professional-level French fluently
• Initiative in r...
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