Job Description

JOB DESCRIPTION

As a Collection Specialist with English, you will be responsible for managing overdue accounts and ensuring timely payments from customers. Your key tasks include monitoring account status, making outbound and handling inbound calls to resolve payment issues, and maintaining accurate records in company systems. . Additionally, you’ll contribute ideas to improve processes.

How You’ll Make an Impact: 

  • Monitor customer accounts to track overdue invoices

  • Incoming / Outgoing Calls: Contact customers to remind them about late payments

  • Resolve payment issues and disputes quickly

  • Update systems with accurate payment and communication records

  • Follow company policies and legal requirements for collections

  • Prepare reports on overdue amounts and collection progress

  • Maintain professional and positive customer relationships

  • Suggest improvements to...

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