Collection Specialist (Hiring Immediately)

Collections Specialist

Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services.

Key Responsibilities:

• Collection calls and/or correspondence in a fast-paced goal-oriented collections department
• Responsible for monitoring and maintaining assigned accounts
• Accountable for reducing delinquency for assigned accounts
• Provide customer service regarding collection issues
• Process customer refunds and review account adjustments, including resolving client discrepancies and short payments
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Essential Functions:

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