Job Description
What You’ll Do
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Develop a robust understanding of supported mortgage products and address internal inquiries in a timely & professional fashion, providing prompt resolutions & further troubleshooting issues as needed.
• Identify, create and/or maintain operational controls to mitigate risk and drive efficiencies in all processes.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
What You’ll Bring
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