Job Description

Job Description

Job Description:

  •   Technical expertise Required CUCM - Call routing/Media resources /Protocols (SIP, H323, MGCP) - worked on all 3 and have strong knowledge of different types of Codecs.
  •   Integration with CUC, UCCX, CVP, Gateways and reading debugs & Traces of UC Products.
  •   PRI T1/E1, FXO FXS /CME /CUE.
  •   Real-Time troubleshooting on Voice Gateways & CUBE.
  •   Hands-on experience with reading logs of UC Products, Voice Gateway and CUBE as well.
  •   Hands-on experience on taking Packet Captures on different devices & reading those logs as well.
  •   Hunt groups /Call pickups/Voicemails and configuration/Types of CISCO routers and differences.
  •   Auto attendant and B-ACD.
  •   Basics of Jabber & MRA.
  •   24/7 Support (ready to work in shift's).
  •   Candidate should be having strong experience in handling P1/P2 issues over bridge/WebEx sessions.
  •   Candidate...

Ready to Apply?

Take the next step in your AI career. Submit your application to Capgemini today.

Submit Application