Job Description

Location: Ho Chi Minh City, Vietnam Employment Type: Full-time About the Opportunity On behalf of our client, we are hiring a BPM Specialist Liner to support their regional Centre of Excellence (COE) initiatives. Our client is a global maritime and logistics organization undergoing a major transformation to centralize and standardize operations across multiple countries. The Liner agency service transformation is a key component of this initiative, aiming to standardize, optimize, and digitize agency operations across all locations. Joining the team as a BPM Specialist Liner, you will be responsible for assessing, designing, and harmonizing liner agency service processes across Southeast Asia, ensuring consistent service delivery, compliance, and operational efficiency across all functions including Sales & Marketing, Vessel Operations, Equipment Logistics, Customer Service & Documentation, and Finance & Credit Control. Key Responsibilities Analyze and document existing liner operation...

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