CMDB Data Analyst

The ServiceNow CMDB Data Analyst will be responsible for managing and analyzing Configuration Management Database (CMDB) data in ServiceNow. This role focuses on ensuring the accuracy, completeness, and integrity of CMDB data and involves close collaboration with various stakeholders to optimize CMDB data management and governance processes. The ideal candidate will have a strong background in data analysis, experience in CMDB management, and in-depth knowledge of ServiceNow IT Operations Management (ITOM), including Discovery and Service Mapping.

Key Responsibilities:

• CMDB Data Management & Governance:
• Maintain and improve CMDB data quality, accuracy, and completeness.
• Develop and implement data governance practices for CMDB to ensure compliance with established standards and policies.
• Collaborate with asset and configuration management teams to define and enforce CI (Configuration Item) data model standards...