Job Description

The Opportunity

Join Medibank as a CMDB Administrator and play a pivotal role in shaping the backbone of our IT operations.


You’ll be responsible for managing and maintaining the Configuration Management Database (CMDB) within our ServiceNow platform, ensuring data accuracy and reliability that drives smarter decisions across the business.


If you’re passionate about technology, governance, and enabling seamless IT service management, this is your chance to make a real impact.

Key Responsibilities:

  • CMDB Management & Maintenance: Administer and maintain the ServiceNow CMDB, ensuring data integrity and performing regular audits.

  • Discovery & Integration: Configure ServiceNow Discovery and integrate CMDB with external systems to automate and enrich data.

  • Governance & Compliance: Develop and enforce CMDB policies, standards, and ensure alignment with ITIL best practices.
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