Job Description

Roles and Responsibilities
  • Responsible for collections of Unsecured Loans.
  • Responsible for collection efficiency and cost of collections for the assigned area
  • Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
  • Responsible to review account allocations and collections targets by bucket to agencies/ in house team
  • Regularly follow up with the default customers through a dedicated team
  • Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
  • Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
  • Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise
  • Building relationships with key clients to ensure timely collections ar...

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