Job Description

Key Responsibilities

 JOB DESCRIPTION

  • AWS Organization Management: Serve as the primary lead for AWS operational tasks, managing core IaaS services (EC2, S3, VPC, RDS) within a multi-account AWS Organizations structure.
  • ITSM & ITAM Governance: Act as the lead administrator for Freshservice, managing the service desk, incident response, and maintaining a real-time inventory of all cloud and system assets.
  • Infrastructure Deployment: Maintain and update environment configurations using AWS CloudFormation templates.
  • Server Administration & Patching: Perform routine patching and vulnerability remediation for both Linux and Windows servers using Ivanti.
  • Access & Troubleshooting: Perform L2/L3 troubleshooting by accessing servers via AWS Systems Manager (SSM) or other secure protocols to review system logs and performance.
  • Monitoring & Backups: Oversee system health and performance ...

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