Job Description

Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments.


Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests.


Provides support for the escalation and communication of status to management and internal customers.


Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers.


Required:



  • Strong knowledge of cloud solutions included but not limited to AWS, OpenStack and Microsoft Azure products.

  • Demonstrated experience using tools like OpenStack, Eucalyptus, OpenShift, and Kubernetes.
  • Must possess one active mid-level or advanced cloud certification (i.e.
  • AWS, Azure, OpenStack).
  • Must have 9 years of related work experience and a bachelor’s degree in a related technical field.
  • Must work with li...

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