Cloud Support Specialist, Azure

Job description:

Position Overview:

We are seeking a proactive and customer-focused Azure Cloud Support Engineer to join our team. In this role, you will provide support for our Azure CSP channel, focusing on deployment, troubleshooting, and migration to Azure cloud solutions. This is an excellent opportunity for someone looking to grow their career in cloud technology beyond customer support.

Key Responsibilities:

• Provide second-line support for Azure-related issues, including advanced troubleshooting and configuration.
• Assist partners and resellers with Azure CSP channel support, addressing technical queries and deployment challenges.
• Support migration projects from on-premises environments to Azure.
• Implement and configure Azure services
• Collaborate with Senior Consultants on solution design and implementation.
• Maintain documentation of processes, troubleshooting steps, and best practices.
• Deli...