Job Description

The Managed Cloud Operations Engineer is responsible for delivering proactive and reactive cloud operations services to ensure the availability, security, performance, and cost efficiency of cloud and hybrid infrastructure environments. This role operates within a managed services model and supports both cloud-native and on-premise systems.

The position requires hands-on involvement in monitoring, incident management, security operations, backup and disaster recovery, cost optimization, and customer advisory services, while working closely with DevOps, security, and infrastructure teams.

Key ResponsibilitiesProactive Cloud Operations

  • Provide 8x5 cloud infrastructure monitoring and notification covering:
  • Compute resources (vCPU, memory, disk, and network)
  • Operating systems (Windows and Linux)
  • Databases (SQL, MySQL, MongoDB, and similar platforms)
  • Antivirus and endpoint security events
  • Resource utilization and perf...

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