Cloud Support Engineer

Would you like the opportunity to solve complex technical challenges in the cloud for our prestigious customers?

Are you passionate about ensuring customer success?

Join our global Cloud Support Team

Akamai Cloud Support is a collaborative team focused on delivering exceptional experiences to strategic APJ accounts. The group works together on complex platforms to resolve issues efficiently while fostering shared learning. Knowledge-sharing and feedback are key to improving Akamai's products and services, ensuring continuous growth and customer satisfaction.

Make a difference to our customers

This strategic role serves as the primary customer contact, resolving complex technical issues and collaborating with stakeholders for effective solutions. Additionally, it involves proactively identifying and addressing risks to minimize potential disruptions for clients.

As a Cloud Support Engineer, you will b...