Job Description

Location: Bangalore (Candidates currently based in Bangalore only)

Employment Type: Full-Time

Work Model: Hybrid


We are looking for a Cloud Solution Engineer to join our growing team and support mission-critical cloud platforms for global customers. This role is ideal for someone who enjoys troubleshooting, working with Linux and cloud technologies, and delivering exceptional customer support.


Key Responsibilities

  • Provide L1/L2 technical and product support for cloud-based applications and services.
  • Troubleshoot Linux servers, applications, networking, and cloud infrastructure issues.
  • Monitor production environments, investigate alerts, and resolve incidents within SLA timelines.
  • Work directly with customers to diagnose, troubleshoot, and resolve technical issues.
  • Collaborate with Engineering, DevOps, and Product teams to drive issue resolution.
  • Documen...

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