Cloud Operations Support Engineer

Title: Cloud Operations Support Engineer

Pay: 10-18 LPA Fixed per Annum

Location: remote

MUST BE ABLE TO JOIN IN 30 DAYS OR LESS

We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support Engineers (Level 1 and Level 2) based in India

This team will serve as the first and second line of defense for cloud operations, escalating complex issues to our Level 3 engineering team as needed.

Responsibilities

For Support Engineers (Level 1 & 2):

• Monitor cloud infrastructure and respond to alerts and incidents.
• Triage and resolve support tickets related to system perform...