Job Description

Overview

Become a Cloud Operations Specialist with Forma.ai in Toronto, focusing on IT operations, systems administration, and automation in a dynamic office setting.

Reporting & Collaboration

This hands‑on role reports to the Director of Engineering and partners closely with Engineering and DevOps teams, supporting IT needs for employees and driving operational efficiency. You will apply your knowledge in user permissions, endpoint management, and cloud services while being pivotal in improving workflows and automating tasks.

Key Responsibilities

  • Support employees with hardware, software, and access issues
  • Manage device provisioning and endpoint management tasks
  • Administer Microsoft 365, Azure AD, and productivity platforms
  • Automate IT operations using scripting languages
  • Collaborate with Engineering and DevOps for infrastructure improvements

Requirements

  • E...

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