Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The purpose of this position is to provide customer-focused Application Support.Looking for Engineer to join our growing Cloud team. This person will be responsible for leading client projects on the Cloud.


How will you make an impact? 

  • Perform operational duties including application server health, service recycling

  • Identify and resolve operational issues (e.g. batch failures, network issues, client data feed errors)

  • Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs

  • Maintain operational documentation, e.g. incident tracking and run books. 

    • ...

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