Cloud Operations Analyst

Job Purpose

The Cloud Systems & Services team is responsible for optimizing the business processes required for these businesses. This includes offering shared services through TD SYNNEX-owned Shared Service Center outsourced to service partners in EMEA.

Responsibilities

• Mapping of process flows across Operations teams, collecting, documenting, and analyzing data, identifying process gaps, and supporting process improvement initiatives to increase operational efficiencies.

• Create process maps and document key business requirements needed to evaluate opportunities.

• Create value stream maps to identify and highlight potential areas of improvement.

• Coordinate and facilitate cross-functional / cross-organization meetings between stakeholders on various end-to-end business processes.

• Conduct root cause analysis of process inefficiencies by examining material flow, scheduling, p...