Job Description
JOB DESCRIPTION
As a Cloud Managed Services Engineer (L1) at NTT DATA, you'll be at the heart of maintaining and optimizing our clients' cloud environments. Your day will start with monitoring client infrastructure and solutions, identifying problems before they escalate, and ensuring seamless service delivery to meet our clients' needs.
You'll proactively investigate and resolve cloud-based incidents and service requests, always aiming for zero missed service level agreements (SLAs). Your role involves handling first-line support for standard and low-complexity incidents, ensuring smooth operation and optimizat...
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
As a Cloud Managed Services Engineer (L1) at NTT DATA, you'll be at the heart of maintaining and optimizing our clients' cloud environments. Your day will start with monitoring client infrastructure and solutions, identifying problems before they escalate, and ensuring seamless service delivery to meet our clients' needs.
You'll proactively investigate and resolve cloud-based incidents and service requests, always aiming for zero missed service level agreements (SLAs). Your role involves handling first-line support for standard and low-complexity incidents, ensuring smooth operation and optimizat...
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