Job Description

Provides intermediate level technical support for small to mid-size cloud based projects. Identifies, resolves, or escalates hardware or software issues that span multiple technology domains.

Responsibilities:

  • Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems

  • Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda

  • Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration

  • Automate infrastructure and operational processes using Python, Bash, or similar scripting languages

  • Partner with engineering teams to onboard applications and promote observability best practices

  • Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning

  • Monitor system health, troubleshoot...

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