Job Description
Responsibilities
To provide operational support based on SLA.
Troubleshoot, assist in root cause analysis, implement corrective/preventive actions during and after an incident.
Maintain High Availability of Servers and Systems.
Perform patch deployment in accordance with patch management practices.
Conduct periodic reviews as stated in internal policies.
Automate and implement infrastructure services.
Participate in new IT Project meetings, discuss with the internal IT team or vendors.
Subject matter expert in one or multiple IT Infra domains.
Requirements:
Possess a Diploma / Bachelor Degree in Computer Science, IT, or equivalent.
At least 3-5 years of solid working experience in the related fields.
Possess good verbal and written communication skills in English.
Self-motivated, ability to multitask, interact with all levels of users, a team player, a fast learner.
Knowledge and working experiences in the following:
Microsoft Products (Wind...
To provide operational support based on SLA.
Troubleshoot, assist in root cause analysis, implement corrective/preventive actions during and after an incident.
Maintain High Availability of Servers and Systems.
Perform patch deployment in accordance with patch management practices.
Conduct periodic reviews as stated in internal policies.
Automate and implement infrastructure services.
Participate in new IT Project meetings, discuss with the internal IT team or vendors.
Subject matter expert in one or multiple IT Infra domains.
Requirements:
Possess a Diploma / Bachelor Degree in Computer Science, IT, or equivalent.
At least 3-5 years of solid working experience in the related fields.
Possess good verbal and written communication skills in English.
Self-motivated, ability to multitask, interact with all levels of users, a team player, a fast learner.
Knowledge and working experiences in the following:
Microsoft Products (Wind...
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