Job Description

The Cloud Engineer I - OSC is primarily responsible for the support of internal and customer physical and virtual computing systems with a fundamental understanding of those specialties including any associated automation. The candidate must demonstrate the ability to successfully analyze and perform technical and process-based problem resolution with an emphasis on customer satisfaction. The candidate must be well versed in Cloud technologies and display a desire to continuously grow and improve both technical and soft skills.

This position is a part of the Operations Service Center, a 7 x 24 x 365 organization, which means the position requires shift work.

RESPONSIBILITIES, other duties may be assigned.

  • Be a part of a 24x7x365 Operations Service Center and be flexible in availability as needed
  • Develop and maintain a thorough knowledge of the assigned task(s), functional area(s) or project(s)
  • Manage your assigned tickets to ensure S...

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