Job Description

Overview

The Cloud Engineer is responsible for designing, deploying, and managing cloud infrastructure. This role includes performing cloud system monitoring and maintenance, troubleshooting and resolving cloud-related issues, and documenting cloud processes and procedures. The Cloud Engineer collaborates with team members to ensure the security and compliance of cloud solutions.

Responsibilities

  • Design, configure, and implement Jira ITSM forms
  • Develop and maintain custom workflows, business rules and groovy scripts
  • Implement ITIL-aligned processes for incident, problem, change, request and CMDB
  • Collaborate with stakeholders to translate functional requirements into effective technical designs
  • Develop and maintain Ansible playbook for infrastructure automation
  • Build REST API integrations with internal systems to enable seamless end-to-end automation
  • Support platform upgrades, patch management, and...

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