Job Description
Join PDF Solutions as a Cloud-Based Technical Support Engineer and support cutting-edge applications in Santa Clara, California. Drive customer satisfaction by resolving complex technical issues for global clients.
In this role, you will manage Java and cloud applications, providing essential debugging and support alongside the development team. Your ability to work with Fortune 500 clients and prioritize caseloads is critical. The ideal candidate will possess strong communication skills and thrive in a fast-paced environment.
Key Responsibilities:
• Support and troubleshoot cloud-based Java applications
• Debug existing software for optimal performance
• Collaborate with architects and project management
• Create and present root cause analysis reports
• Customize applications based on customer requirements
Requirements:
• Bachelor’s degree in computer or electrical engineering
• Scripting knowledge (Bash...
In this role, you will manage Java and cloud applications, providing essential debugging and support alongside the development team. Your ability to work with Fortune 500 clients and prioritize caseloads is critical. The ideal candidate will possess strong communication skills and thrive in a fast-paced environment.
Key Responsibilities:
• Support and troubleshoot cloud-based Java applications
• Debug existing software for optimal performance
• Collaborate with architects and project management
• Create and present root cause analysis reports
• Customize applications based on customer requirements
Requirements:
• Bachelor’s degree in computer or electrical engineering
• Scripting knowledge (Bash...
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