Job Description

Roles and Responsibilities:

  • Issues & outages troubleshooting and quick resolution.
  • Level-1 SR closures.
  • Daily Checklist executions (EOD and BOD Jobs)
  • Daily Health Checks.(on Applications, Middleware and DB servers)
  • Working on new server inductions
  • DR Drill executions.
  • Data purging activities.
  • Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams.
  • Basic knowledge in any monitoring tools.
  • Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation.
  • ARSIM Gaps Closure, Vulnerability closure.
  • Compliance activities like OS patching, server maintenance.
  • Port opening/firewall related process
  • CR execution for application deployments
  • Backend updates in the database.
  • SSL Certificate renewal and tracking.
  • UAT ...

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